![]() ![]() Extract the utility to the desktop (it doesn't always run from the zip)ĥ. Please see this link for backing up custom stamps/signatures: Ģ. ![]() Note: This clean-up tool will erase any existing signature files within Nitro so please save them to another location before using the clean-up tool in order to keep them. To gain the benefits of all the recent updates, I recommend that you uninstall your Nitro Pro by referring to these steps: It is necessary to update your program to Nitro Pro 10.5.9.14. ![]() The PDF Creator built into the earlier builds of Nitro Pro 10 will not work properly because of these changes. This print driver is responsible for many key features of Nitro Pro, such as the Office plug-ins and the Create PDF feature. This Microsoft change had a carry-on effect of blocking the installation of the Nitro PDF print driver. It provides a comprehensive set of features, including PDF editing, creation, combination, conversion (to Microsoft Word, Excel, PowerPoint), form creation, and eSignature functionality. This update changed the way in which Microsoft allowed drivers to install. Nitro PDF Pro is a versatile PDF tool designed for individuals, small businesses, and large enterprises. On July 12, Microsoft applied a security update (KB3170455) for Windows, related to print spoolers. Thank you very much in advance and I am looking forward to hearing back from you.Hello you for reaching out to us through our Community Forums! It includes features such as PDF editing, creating, combining, converting (Microsoft Word, Excel, PowerPoint), form creation and eSignature functionality. Close your Nitro Pro and open it again to test. Nitro PDF Pro is a multi-functional PDF tool available in versions for individuals, small businesses and large enterprise organizations. Once it's done, you should receive a message 'installation of the printer driver was successful’Ħ. Installation will be done in the background. They are running Nitro Pro 10 version 10.5.9.14 on Windows 7 Pro 64 Bit, Service Pack 1. ![]() I have an end user who cannot create PDFs using the Nitro Pro 10 interface. If the tool is not found in Help tab, you will need to go to the installation folder of Nitro Pro and run NitroPDFSupportTools.exe (by default, it is inside C:\Program Files\Nitro\Pro X, where X is the version you have)Ĥ. I am wondering if anyone on the boards has ever seen a symptom like this, and if so what they were able to do to correct it. Go to Help tab > Support Tools > PDF Creation tab and click Nitro PDF Creator button. Right-click on the Nitro Pro desktop icon and select Run as Administrator.ģ. Close your Nitro Pro and MS Office applications if they're open.Ģ. With the information you provided and for me to better assist you on troubleshooting this issue, let us try uninstalling and reinstalling your Nitro PDF Creator by following these steps:ġ. Hello you for reaching out to us through our Community Forums and my apologies for this inconvenience. However, this problem with Nitro PDF's printer was not resolved. What can I do to fix this issue, which I am convinced is due to the Win 10 upgrade? I've had several other problems created by the Win 10 upgrade, which were mostly resolved by doing a Windows Repair keeping the programs and data. The Nitro PDF printer properties are as follows: Quicken does have its own PDF printer which I use since this problem started. Quicken is the program I use the most with the Nitro Printer. The Print window is in the Task Bar, and I am able to continue the print job because Word finally opened again. Eventually the Word doc comes back to the screen. When I open a Word doc and choose Nitro Pro as the printer (not using the Nitro Pro add-in for this test), Word freezes temporarily. When I complete the printing process, it prints a blank document. When I finally shut Quicken down, the (Nitro?) Print window is sitting in the Task Bar. Since the Win upgrade, when I select Nitro's printer, it freezes Quicken. For example, I use Quicken Home and Business, and before the Win 10 upgrade I could choose Nitro's printer to print a. After recent Win 10 upgrade to version 1903 Nitro Pro seems to crash the underlying program from which I am trying to print a document. ![]()
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